This Document explains how Bluebird Coaches will gather, use and protect any information which we collect from you when you use our website. We are committed to only storing the minimum data to allow us to offer you the level of service you expect and protecting that data.
The information we collect
In the provision of our online booking facility we have chosen to use a third party payment provider Sagepay to process credit/debit card payments ensuring that we do not hold records of your credit/debit cards. When processing credit/debit card details via the telephone or in person we do not store the details.
How we Use that Information
We may pass your information on to third parties such as hotels, ferry companies and insurance providers amongst others where necessary to provide the services we offer.
We will NEVER pass any of you information to third parties for marketing purposes.
We may use information we have stored about you to target marketing for our products. For example if you have travelled with us on a London Show Break we may send you information relating to future holidays of this type.
How we protect your information
In compliance with the UK Data Protection acts of 1984 and 1998 we have strict procedures in place to ensure that access to your data is restricted to only those people who need to use it to fulfil our services to you. Occasionally we may require proof of identity before disclosing information to you.
When using our website we may use "cookies" allowing us to identify your computer but not you personally. A cookie is a small piece of data stored on your hard drive which allows us to recognize you when you revisit the web site. Most browsers are set to automatically allow cookies however if you choose not to some functionality of our website may not work as expected.
Links to other websites
You have the right under the data protection act to view in writing a copy of the information we hold about you. Please contact our office if you require this information we will supply it to you with 28 days.
You have the right to ask not to receive marketing material from us. Please contact our office if you do not wish to receive further information regarding our holidays and day Tours.